Privacy Policy for FlatsKitchen

Effective Date: 07-Nov-2024

Thank you for choosing FlatsKitchen! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, place an order, or engage with our services.

1. Information We Collect

1.1 Personal Information

When you interact with FlatsKitchen, we may collect the following personal information:

Contact Information: Name, email address, phone number, and delivery address.

Order Information: Details of orders placed, special requests, and payment information.

Account Information: If you create an account with us, we may store your login details and order history.

1.2 Automatically Collected Information

We also collect certain information automatically when you visit our website:

Device Information: IP address, browser type, operating system, and device information.

Usage Data: Pages visited, time spent on our site, and links clicked.

2. How We Use Your Information

We use the information collected to:

Process and Deliver Orders: Ensure orders are processed accurately and delivered to the correct location.

Communicate with You: Provide order confirmations, updates, and respond to inquiries.

Improve Our Services: Analyze customer feedback and usage patterns to enhance user experience and optimize our menu and services.

Marketing and Promotions: Send offers, promotions, and updates, if you have opted to receive them. You can unsubscribe at any time.

3. Sharing Your Information

We may share your information with:

Service Providers: Third-party providers who assist in order processing, payment processing, and delivery.

Legal Requirements: If required by law, we may disclose information to comply with legal processes or respond to government requests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about site usage:

Essential Cookies: Necessary for the operation of our website.

Analytical Cookies: Help us understand how you interact with our site so we can improve it.

Marketing Cookies: Used to deliver relevant ads.

You can modify your cookie settings in your browser, but please note that some parts of the site may not function properly without them.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of data transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

Access and Correction: Access or correct inaccuracies in your information.

Deletion: Request the deletion of your data, subject to certain exceptions.

Opt-Out of Marketing Communications: Unsubscribe from our marketing emails by following the link in the email.

7. Third-Party Links

Our website may contain links to third-party websites. FlatsKitchen is not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the effective date updated accordingly.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@flatskitchen.com

Phone: +91-9897700435

Address: Noida, Uttar Pradesh, 201009